Privacy Policy

Effective Date: Thursday, May 8, 2025

1. Introduction & Scope

This Privacy Policy explains how Try Go Trip (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website at https://trygotrip.com (the “Site”), use our services, or interact with us in any other way.

By accessing or using the Site, you agree to this Privacy Policy and consent to our collection and processing of your personal data as described below. If you do not agree with this Privacy Policy , please do not use our Site.

Effective Date: April 5, 2025
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated Effective Date. Your continued use of the Site after such updates means you accept the revised policy.

2. Information We Collect

We collect two types of personal information: information you provide directly and information collected automatically through your use of the Site.

Directly Provided Information

When you sign up for a newsletter, make a booking, contact customer support, or otherwise interact with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Payment details (e.g., credit/debit card information)
  • Preferences and interests (e.g., travel destinations, budget preferences)

Automatically Collected Information

When you browse or interact with our Site, we may automatically collect:

  • Device information : Browser type, operating system, IP address, device ID
  • Usage data : Pages visited, time spent on pages, links clicked
  • Location data : Approximate location based on IP address
  • Cookies and tracking technologies : As explained further in the section on Cookies & Tracking Technologies

We collect this information to better understand how users interact with our site and improve our services.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and operate our services : Including processing bookings, managing accounts, and responding to inquiries.
  • Personalization : Tailoring content, recommendations, and user experience based on your preferences.
  • Payment processing : Handling transactions securely through trusted third-party payment processors.
  • Communication : Sending service updates, newsletters, marketing emails, or promotional offers (with your consent).
  • Analytics and improvements : Improving our Site performance, analyzing trends, and enhancing user experience.
  • Legal compliance : Meeting applicable laws, regulations, and responding to lawful requests from authorities.

We only process your data where we have a legitimate interest, have your consent, or are required by law to do so.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your online experience and gather usage data. These may include:

  • Necessary Cookies : Required for basic functions like navigation and secure logins.
  • Performance Cookies : Help us understand how visitors interact with our Site.
  • Functionality Cookies : Remember choices you make (like language preference).
  • Advertising Cookies : Used to deliver relevant ads and track their effectiveness.

You can manage cookie preferences through your browser settings or through any cookie consent tool provided on our Site. Most web browsers allow you to block or delete cookies, but doing so may affect the functionality of certain parts of the Site.

For more information about cookies and how to manage them, visit www.allaboutcookies.org .

5. Third-Party Sharing

We may share your personal information with third parties under the following circumstances:

Service Providers

We work with companies that help us operate and improve our Site, including:

  • Booking platforms : For facilitating travel reservations.
  • Payment processors : To handle transactions securely.
  • Analytics providers : Like Google Analytics, to understand traffic and behavior.
  • Email marketing services : For sending newsletters and promotional messages.
  • Advertising partners : To display targeted ads.

These third parties are restricted from using your information except as necessary to perform services on our behalf.

Legal Disclosures

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., law enforcement agencies).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified via email or prominent notice on the Site before any transfer occurs.

6. User Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access : Request a copy of the personal information we hold about you.
  • Right to Correct : Ask us to update or correct inaccurate personal information.
  • Right to Delete : Request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing : Limit how we use your data in specific situations.
  • Right to Data Portability : Obtain a copy of your data in a machine-readable format.
  • Right to Object : Object to the processing of your data for direct marketing or profiling purposes.
  • Right to Withdraw Consent : Where processing is based on consent, you may withdraw it at any time (though this won’t affect prior processing).

How to Exercise Your Rights

You can submit a request by contacting us at:

📧 Email: contact@trygotrip.com
📞 Phone: +1 (800) 555-TRIP

We may ask for additional information to verify your identity and ensure that we respond appropriately to your request.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Examples of typical retention periods:

  • Newsletter subscribers : Until you unsubscribe or for up to five years of inactivity.
  • Booking records : For up to five years after the booking date to meet legal and tax obligations.
  • Website analytics data : Up to two years, depending on the provider’s policies.

Once data is no longer needed, we securely delete or anonymize it.

8. Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security practices include:

  • HTTPS encryption : All data transmitted between your browser and our servers is encrypted.
  • Secure payment handling : Credit card information is processed through PCI-DSS compliant third-party gateways.
  • Access controls : Only authorized personnel have access to sensitive data.
  • Regular audits : Periodic assessments of our security systems and procedures.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. International Transfers

Try Go Trip operates globally and may transfer your personal data across international borders, including to countries outside your country of residence.

When transferring data, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) : Approved by the European Commission for transfers to non-EU countries.
  • Data protection agreements : With third-party service providers who adhere to GDPR or other equivalent protections.
  • Compliance with local laws : Ensuring all transfers comply with applicable Privacy Policy frameworks and regulations.

If you reside in the EU, EEA, or other jurisdictions with strict data protection laws, we ensure that any cross-border data transfers respect those standards.

10. Children’s Privacy Policy

Try Go Trip does not knowingly collect personal information from children under the age of 16 without parental consent. Our Site is intended for general audiences and is not directed toward minors.

If we become aware that a child under 16 has provided us with personal information without proper consent, we will take steps to delete such information promptly.

If you believe we may have collected information from a minor, please contact us at contact@trygotrip.com .

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the Effective Date above and post the updated version on this page.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.

12. Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal data, please contact us:

📧 Email: contact@trygotrip.com
📞 Phone: +1 (800) 555-TRIP
🌐 Website: https://trygotrip.com